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Emergency breakdown & accident steps

Stay calm, follow the steps below, then call KJP Transport & Recovery. We are available 24 hours a day, 7 days a week.

What to do right now

Do first
01

Get to a safe place

If possible, move your vehicle off the road and stand well away from moving traffic. Turn on your hazard warning lights. If you are on a motorway, leave the vehicle and wait behind the safety barrier.

Do first
02

Call 999 if anyone is hurt

If there are injuries, the road is blocked, or there is a fire risk, call the emergency services first. Do not try to move anyone who is injured unless they are in immediate danger.

03

Note your exact location

Use your phone to find the nearest road name, junction number, motorway marker post or landmark. This helps us reach you quickly, especially on rural Aberdeenshire roads or the A90.

04

Call KJP 24/7 recovery

Once you are safe, call us on the number below. We will ask what happened, where you are, the vehicle type and where you would like it taken.

05

Stay safe and wait

Stay in a safe spot, keep your phone charged and nearby, and do not attempt repairs at the roadside unless it is completely safe to do so. We will update you on our arrival time.

What to tell us

Having this information ready helps us dispatch the right recovery vehicle and give you an accurate arrival time.

  • Your exact location or nearest landmark / junction
  • Vehicle make, model and registration
  • Whether the vehicle rolls, steers or is locked
  • Destination for recovery — home, garage, dealership, etc.
  • Any access issues such as narrow lanes or height restrictions

Fully insured recovery

KJP Transport & Recovery is fully insured for vehicle transport and recovery. From single breakdowns to multi-vehicle accident recovery, we operate professionally across Aberdeen, Aberdeenshire and the wider UK.

Response
24 / 7
Coverage
UK & Ireland

Need us now?

Call us directly or send a WhatsApp with your location. We will get back to you immediately.